Nerva Faynek Web Chat Solution
+25% visitors
+25% of assisted visitors converted into customers with a 36% increase in average cart size.
87% of visitors
87% of assisted visitors are satisfied.
Easy deployment
JavaScript tag to be inserted on all site pages.
Connectors
Nerva CRM Solution.
Presence
Around 600 NERVA positions installed in Morocco.
We offer you
Turn your visitors into buyers.
The Nerva Faynek click to chat solution allows you to provide an instant response to your customers' questions, guide them through their navigation, and improve the conversion rate.
The contact opportunities you were missing become your best customers.
Performance observed by our customers
30% increase in average cart size.
85% satisfaction after assistance.
60% incremental sales.
AGENT STATION: Integrated clean web browser Nervasoft. An Agent interface designed for "one-click" use
The design of our interface has been studied, in the smallest detail, to facilitate the work for agents: use of ergonomic commands, color codes for changing from one work status to another, ...
THE RECORDINGS
All conversations are recorded for later evaluation.
Develop the skills of your employees.
Prove the validity of your results to your customers.
